Terms of service

Terms of Service – Mavelly

Overview

This website is operated by Mavelly. Throughout the site, the terms “we”, “us” and “our” refer to Mavelly. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”).

These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your country of residence.
You may not use our products for any unlawful purpose or violate any laws in your jurisdiction.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.

Section 3 – Accuracy of Information

We make every effort to ensure that product descriptions, images, pricing and stock availability are accurate. However, we do not guarantee that all information is error-free. In case of discrepancies, we reserve the right to correct errors and update information without prior notice.

Section 4 – Products and Services

Products may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We reserve the right to limit the sales of our products to any geographic region or jurisdiction.

Section 5 – Pricing and Payments

All prices are listed in euros (EUR) unless otherwise stated.
We accept major credit and debit cards as well as other secure online payment methods.
We reserve the right to change prices without prior notice.

Section 6 – Shipping and Delivery

We process all orders within 24–48 hours. Delivery usually takes 5–9 business days, depending on your location.
Shipping is always free on all orders.
Once shipped, you will receive tracking details by email.

Section 7 – Returns and Refunds

Our return policy lasts 14 days from the date of delivery.
Before returning any item, you must contact us at contact@mavelly.com, explaining the situation and providing photos and a short video of the product. Only after our confirmation will you receive return instructions.
Full details are outlined in our Refund Policy [link to be added].

Section 8 – Third-Party Links

Certain content, products and services available via our Service may include materials from third parties. We are not responsible for third-party websites or their accuracy.

Section 9 – Limitation of Liability

Mavelly shall not be liable for any damages resulting from the use or misuse of our products, except as required under Irish or EU consumer protection law.

Section 10 – Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Ireland and the applicable laws of the European Union.

Section 11 – Contact Information

Questions about the Terms of Service should be sent to us at:
📧 contact@mavelly.com